Communication Barriers in Business Decrease ROI

Excellent communication is critical in the workplace

Susan A. Fitzell

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Credit: nspimages /iStockphoto Standard License

Communication barriers in business decrease ROI. Why? Excellent communication with coworkers is critical to job success. The ability to effectively collaborate with colleagues is required in most business environments. Unless we only interact with a computer in a cubby, we find ourselves in situations where we must be team players to do the job well. Even then, we text or email coworkers or customers from our cubby.

Communication barriers in business are often invisible

Often our barriers to effective communication are invisible to us. Our fears, agendas, and even enthusiasm get in the way of doing the listening we need to do to foster good communication. Rather than listen, we talk.

The seven-step solution to address our barriers to effective communication

The solution is in our mindset and approach. The seven steps to effective communication are:

  1. Try to keep an open mind.
  2. Express how you feel, and
  3. listen to hear other points of view.
  4. Pay attention to your internal alarms.

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Susan A. Fitzell

I write, speak, and coach to foster understanding of neurodiversity in organizations. Top Neurodiversity Writer https://lnk.bio/susanfitzell